No we only charge for the time that we're actually at your property working.

Yes. YourPlumber is a franchise company, which means local business owners work under the YourPlumber brand, much like many high street brands such as McDonalds, Domino's and Costa. The benefit to you is the reassurance of using an established and respected brand run by people local to you.

A large part of our work comes from existing customers, recommendations and referrals. That's because we care what our customers think and your satisfaction is our priority. We ask our customers to provide feedback to an external company on our service. You can read some comments on our Testimonials page, and see that every customer is given the opportunity to provide their thoughts on our service. We know an unhappy will not recommend us or use us again.

We don't believe hourly rates are in your interest. Why should you pay more if a job runs over? That's why we let you know a fixed cost before starting any work - big or small - so for your peace of mind you know exactly what you'll be paying and no more.

No. If we can't provide a fixed time appointment when you book, we can take a mobile number so you can get on with your day. We'll then call you however long before you need to get home to let us in, meaning we'll minimise the disruption on your day.

Yes. Whether it's a leaking tap or a new bathroom installation, we're happy to provide a free, no obligation estimate.

Yes we do anything from small repairs like dripping taps to installations of bathrooms and heating systems.

Yes we take care of both residential and commercial work.

Because we are local, we aim to be with every customer the same day, especially if you need us urgently. However for less urgent calls and estimates we always aim to be out within two days.

Yes we provide a genuine 24hour service and also work Saturdays and Sundays.

Yes. Our workmanship on permanent repairs and installations is guaranteed for 12 months. Manufacturers vary with guarantees on their parts.

Yes, we only use qualified plumbers.

Not all of our plumbers are, but gas work is only ever carried out by Gas Safe registered engineers.

Being on the Gas Safe Register has replaced what you may previously recognise as being Corgi registered.

We accept cash, cheque, credit or debit card. Some products and services are available on 0% interest free credit.

Yes we have a minimum of £2m public liability insurance.

We have local offices and plumbers across the country. Check your postcode to find your nearest plumber.